Google Maps Platform | Location Intelligence Services

Solutions

Fieldforce Manager - FindMyFieldforce

All-in-One Platform: Streamlines task assignment, tracking, attendance, reimbursements, and reporting on a single platform
Real-Time Visibility: Enables GPS-based tracking and geo-verified check-ins for complete field visibility and accountability
Flexible Configuration: Supports white-labeling, digital forms, bulk data uploads and scalability to suit various business needs
Mobile Empowerment: Empowers field agents with a mobile-first app for navigation, updates, and offline functionality

Advanced Store Locator - FindMyStore

Store Discovery: Customisable platform that helps users locate nearby stores with real-time distance, hours, contact info, and directions
Generative AI Chatbot: Assists users with store discovery by answering queries and enabling quick appointment bookings
Google Business Profile Sync: Ensures accurate, live store details across platforms by integrating with GBP
Customer Engagement: Supports appointment bookings, displays offers, and enables direct store interaction from the locator

HRMS Tool - HappierWork

Process Automation: Streamlines HR tasks including attendance, leave and documentation to increase workforce engagement and productivity
Employee Oversight: Simplifies monitoring through integrated calendars and self-service options
Workflow Clarity: Streamlines internal processes and boosts transparency within the organization
Engagement Focus: Enhances productivity through digital HR access across devices

Business Intelligence Dashboards

Data Overview: Provides a clear overview of key metrics for informed decision-making
Insight Generation: Utilizes data processing and visualization tools to organize market intelligence
Actionable Reports: Facilitates efficient data analysis and accurate reporting for actionable insights
Opportunity Mapping: Helps identify gaps and new growth areas, such as potential dealer or service center locations

Appointment Scheduling Platform

Easy Booking: Lets customers book, reschedule, or cancel appointments with minimal effort
Business Management: Allows businesses to manage and track appointments through an online interface
Smart Notifications: Sends timely reminders and updates to minimize no-shows and scheduling gaps
Seamless Access: Integrates with websites, mobile apps, and other digital channels for broad accessibility

Custom Builds - Tailored Solutions

Custom Solutions: Specializes in crafting location-based solutions for unique business challenges
Route Optimization: Optimizes routing algorithms and integrates advanced geospatial analytics to existing systems
AI/ML Integration: Develop custom APIs and dashboards, leveraging smart tools for scalable solutions
Growth Enablement: Delivers solutions designed to unlock new opportunities and drive business growth

Indoor Navigation

Seamless Movement: Provides navigation within complex indoor (hospitals, malls etc.) and select outdoor environments (parks, resorts etc.)
GPS Alternative: Uses MapsIndoors for precise indoor mapping where standard GPS is ineffective
POI Mapping: Offers customizable Points of Interest to easily locate specific services and amenities
Self-Management: Includes a Content Management System(CMS) for organizations to independently manage and update their indoor maps

Smart Address Cleansing

Data Cleanup: Transforms messy and inconsistent address inputs into clean, structured and usable data
Accuracy Boost: Improves address consistency across all business systems
Error Reduction: Leads to faster processing times by fixing address mismatches thereby minimizing delivery delays
Experience Upgrade: Enhances customer experience through reliable, processed data

Our Approach

Discovery

Consult

Implement

Manage

Improve

We start by understanding your business context, challenges, and objectives to identify areas for improvement
We work with you to discuss key use cases that align with your goals
We validate the solution with an Initial Proof of Concept (POC) to ensure it meets your needs

We collaborate to define the best solution for your specific challenges
We finalize functional, technical, and operational requirements for a clear roadmap
We outline the project scope, deliverables, and timelines to ensure alignment

Once the scope is set, we move forward with development, whether phased or as a full solution
We stay aligned through regular syncs with your Point of Contact (POC) for progress updates
We conduct User Acceptance Testing (UAT) to ensure the solution is ready for delivery

Post-implementation, we provide ongoing support to ensure minimal downtime and quick resolution of issues
We define Turnaround Times (TAT) for issue resolution based on severity

As your needs evolve, we support change requests and enhance the solution accordingly
We offer a future roadmap to ensure the solution grows with your business
We continuously refine the solution to meet emerging requirements and stay aligned with market trends

Our Approach

Discovery

We start by understanding your business context, challenges, and objectives to identify areas for improvement
We work with you to discuss key use cases that align with your goals
We validate the solution with an Initial Proof of Concept (POC) to ensure it meets your needs

Consult

Implement

Manage

Improve

Industries

Financial Services & Insurance

Travel, Transportation & Logistics

Retail, CPG & E-commerce

Healthcare, Pharma & Life Sciences

Telecommunications & Media

Manufacturing

Public Sector & Education

Case Studies

Traveler's Map of India: Showcasing Hidden Gems

MMT partnered with Searce and the Ministry of Tourism to develop an interactive Traveler's Map of India, highlighting the hidden gems of the country. Leveraging Google Maps along with Google Cloud's storage and networking capabilities, we designed and implemented the microsite to enhance user experience and amplify the campaign's impact.
As the technology and delivery partner, Searce provided consultation on user flow, created the design, and developed key features to ensure seamless execution. This collaboration garnered widespread acclaim and was featured in over 70 publications.

Streamlining Service Operations for Pidilite

Pidilite collaborated with Searce to automate their appointment booking process, effectively addressing challenges related to unattended leads and delayed responses. We developed a system that assigns service agents based on availability, minimizing manual effort and improving response times. Key features of the solution included an agent calendar for real-time availability updates, TAT (Turnaround Time) tracking, OTP-based verification, and an approval matrix for visit completion. This solution significantly reduced lead leakage, accelerated service turnarounds, and improved customer satisfaction through timely and efficient service delivery.

Transforming Delivery Operations for TreeDots

TreeDots, a food ecosystem company in Southeast Asia, partnered with Searce to streamline its supply chain and enhance delivery operations. By integrating Google Maps Platform, we addressed challenges like dynamic routing for perishable goods, delivery inefficiencies, and real-time visibility. Our solution included dynamic route optimization, accurate geocoding, traffic prediction, and customized maps, enabling efficient delivery management and strategic planning. As a result, failed deliveries dropped from 2% to less than 1%, service support calls for ETAs decreased by 20%, and driver productivity increased by 30 minutes daily. The improvements ensured timely delivery of fresh goods, reduced the carbon footprint, and enhanced customer loyalty while driving operational excellence.

Enhancing Campus Navigation for NTU

Nanyang Technological University (NTU), one of Singapore's largest universities, partnered with Searce to modernize campus navigation and transition student orientation online during COVID-19. Using the MapsIndoors SDK on Google Maps, we delivered a seamless outdoor-to-indoor navigation solution integrated with NTU's apps, kiosks, and website. The solution included digitized indoor maps with POIs, route networks, travel times, and a content management system for easy updates. Google Analytics provided insights into user behavior, enabling continuous optimization. This innovative solution streamlined campus navigation, improved user experience, and elevated NTU's digital capabilities.

Testimonials

Treedots

"

Searce's expertise in Location Intelligence has transformed our operations. They optimized delivery routes, enabled real-time adaptability, and enhanced driver visibility, significantly improving efficiency. The results have been remarkable, and we're excited to expand this success across the region.

"

Medhi Bechina
Director of Engineering
TreeDots

Partners

Client we've served

Here's what we specialize in

Consultative Approach - Solutioning

Business Process Transformation

Dashboarding and Analytics

System Interoperability

Customer Success Services

Dedicated Account Management

FAQs

What is the consulting process like?

Who are your typical clients?

What is the development process like?

How can I ensure the solution meets my business needs?

What makes you different from other service providers?

How do you determine project costs?

What is your contract process like?

Can you share some success stories from previous projects?

cloud modernisation

data & analytics

applied AI: conventional & generative AI

software engineering

future of work

location intelligence

tech startups & digital natives

financial services & insurance

travel, transportation & logistics

retail, CPG & E-commerce

healthcare, pharma & life sciences

manufacturing

education

Location Intelligence with Searce

Solutions

Our Approach

Our Approach

Industries

Case Studies

Testimonials

Treedots

Partners

Client we've served

Here's what we specialize in

FAQs

cloud modernisation

data & analytics

applied AI: conventional & generative AI

software engineering

future of work

location intelligence

tech startups & digital natives

financial services & insurance

travel, transportation & logistics

retail, CPG & E-commerce

healthcare, pharma & life sciences

manufacturing

education

Location Intelligence with Searce

Solutions

Our Approach

Our Approach

Industries

Case Studies

Testimonials

Treedots

Partners

Client we've served

Here's what we specialize in

FAQs

let’s connect

thank you!

let’s
connect